In my experience as a Solution Architect for Jira Align, there always seems to be an ongoing client "thirst" for more knowledge from Atlassian learning materials. Strong content can of course help accelerate your enablement process and help maintain understanding in the face of that inevitable user turnover from time to time. Efforts continue to improve with new options like the Agile @ Scale Solution Guide in Success Central.
Here is an unofficial summary of our Jira Align learning "suite" from various content sources, created as a raw Framework Map. The sample shared is a portal to locations that may help your users with different learning styles gain a better understanding of where more information can be obtained on-demand.
I've included a sample image below, as well as Title, Description, & URL sections in case you find that helpful to use in a Confluence Page, Framework Map, etc. You may want to build your own version if there are other sources that you've found useful.
The reality is that user learning Agile @@ Scale concepts and the Jira Align platform can go quite deep and wide. In the face of more limited client time for focused training sessions and the continued shift to online meetings, this makes the learning curve more challenging for most. Bringing in assistance from an Atlassian Partner can help mitigate the risks, especially when organizational change is often required in conjunction with rolling out Jira Align
Although "heavy" custom client configurations may require your own personalized internal documentation, there is a wealth of standard Jira Align reference material that can be helpful for the user community if following general common terminology.
What other sources have you found that you might recommend adding to the "suite"?
1. Watch Intro Videos
Choose from an assortment of topics for brief introductions to using Jira Align
https://www.atlassian.com/software/jira/align/demo-center
2. Access Solution Guide
Detailed enablement guides to scale your organization to the appropriate fit to match your purpose
3. Context Specific Help
Simply click the "Help" button on the bottom right of any screen in Jira Align for targeted content
4. Zendesk Jira Align Videos
Jira Align Zendesk Help includes select videos, including one on sprint misalignment
https://help.jiraalign.com/hc/en-us/categories/204169288-Videos
5. Access Zendesk Help Reference Files
Although some just page through, others prefer the detailed Integration & Best Practices Guides
6. Jira Align articles / videos / discussions
Numerous deeper dive articles, videos, & discussions on JA in Atlassian Community site
https://community.atlassian.com/t5/Jira-Align/ct-p/jira-align?tab=videos
7. Built-In Training Simulations
Watch short interactive videos on an assortment of topics under Checklists - Training Simulations
8. Executive Deep Dive
Watch a detailed 37 minute walkthru of Jira Align targeted to an executive audience
https://pages.eml.atlassian.com/rs/594-ATC-127/images/Jira-Align_introduction.mp4
Rob Phillips
Enterprise Solution Architect
Atlassian
Alpharetta, GA
1 accepted answer
4 comments