A new navigation experience is coming to Jira Align!

[#1]

We are excited to share that an improved navigation experience is coming to Jira Align!

We heard your feedback over the years, that the current navigation menus are overwhelming, and that it is hard to find and quickly access your team room and work. Additionally, as many Jira Align users are Jira or Confluence customers first, the different information architecture and menu design adds to the challenges.

So, with the Jira Align 10.122.0 release, we’re starting to address these challenges by introducing a new experience that will provide you with:

1. A new information architecture that orients new and existing users on what you already know - your teams and team rooms.

2. A new top navigation bar that moves from a model where users primarily navigate views to one where you navigate team or product hierarchies.

3. A new sidebar to improve the discovery of views that allow users to accomplish their top tasks. As you navigate across pages, your views will stay filtered by the selected scope and time period.

4. A new homepage that provides quick access to the rooms and work that are most important to you.

5. In-product guides to quickly onboard to the new navigation experience.

For a quick how-to about the new navigation and homepage, check out this video:

What to expect

In version 10.122.0

Administrators will have control over whether people in your instance can opt-in to the new navigation experience through a platform setting. Once your administrators turn on the setting, you'll be able to switch to the new experience with a simple toggle in the current Configuration bar. Then, from any page, you can use the same toggle to switch back to the old experience.

In version 10.123.0

We’re planning to remove the platform setting and make the toggle available to all users. While we’re rolling out these improvements, users will be able to provide direct feedback when switching back to the old experience.

In Q4 2023

Once we’ve fully rolled out the new navigation experience, we’ll begin the process of removing the old navigation, which is currently planned for the December 1, 2023 release (10.127.1). This means that the majority of users will have the old navigation experience removed in the December 8, 2023 release (10.127.2).

Frequently asked questions

• Will there be any differences between Cloud and on-premise instances?
  Because the in-product guides are built with Pendo, on-premise customers will not receive in-product onboarding. We recommend using the above video and our Help Center articles to get started. Additionally, on-premise customers will not receive in-product feedback requests about the new navigation.

Have questions or comments about the new navigation? Leave them here and we’ll be happy to assist.

[Fabrice Huart - NSI]

Can’t wait to test it, more harmonized with the usual navigation experience 

[Kate Lailey]

I am having some problems with the new navigation experience - where can I record my feedback/queries?

[James Webber]

Is there are permission that needs to be added so normal users can turn this on? 

[James Webber]

So, if it's useful we found the turning on the new experience on the home menu works but if you turn it on somewhere else you get the error above.

[Paula Hidalgo]

Is there an exact date for when our users will be unable to toggle to the old navigation?

Where do I report critical missing functionality in the new navigation such as the search mechanism in the blue left navigation is missing and there is no alternative?

[adrimars]

There doesn't seem to be any feedback mechanism when switching back.

In the new UI, We lose the ability to have a filtered Product Board (by Product or Team) and we can't see how to get that back compared to the old UI.

[Ahmet Kilic]

@Fabrice Huart - NSI

you're able to test it right now, in case Jira Align has the version 10.122.0 There is a toggle on the top navigation. Just switch it and enjoy!

[Peter Jessen]

Hi @Kyle Foreman, 

The new nav continues to improve with each new release. Happy to see all of the feedback being integrated with each release.

Regards,
Peter

[Kyle Foreman]

UPDATE!

Hi all,

I want to share some updates on the new navigation rollout (and for more information, you can watch our recent roadmap webinar).

1. I just updated the post to reflect the specific releases in which we're planning to remove the old navigation experience (the 10.127.1, December 1, 2023 release for continuous tracks and the 10.127.2 December 8, 2023 release for bundled tracks).

2. There are filtering use cases that were missed in the new navigation experience, and we're committed to addressing these prior to removing the old navigation experience. An example of this is with roadmaps. In the old experience, you could filter roadmaps with multiple portfolios or multiple teams to see cross-portfolio, cross-program, and cross-team work. We're currently working on adding these filters to the new experience so that you do not lose these key views. We're also in the process of updating all open bugs that we plan to address prior to removing the old navigation experience with the "short-term backlog" status. You can expect these updates to be complete by the end of the day on Friday, September 29.

3. Also prior to removing the old navigation experience, we're cleaning up the sidebar menus to make pages and reports more discoverable. Small, simple changes like making sure the items are listed based on the type and hierarchy level (e.g. themes, epics, capabilities, features, etc., and program increments, sprints, releases, etc.), and making sure that reports are listed in alphabetical order using your terminology.

4. I understand updating training material can be a considerable lift, and there are several resources available. We recently completed updates to our help center so that users have guides for both the old experience and the new experience. In addition, our training materials have been updated and can be provided by your Advisory Services representative. 

5. One more exciting improvement we're planning is with the horizontal navigation menu. We listened to your feedback and will be introducing a new team hierarchy menu to help users find teams in the context of others. We're still working through the details of this improvement so it won't be introduced before removing the old navigation experience, but we wanted to give everyone an early look at where we're headed next.

Again, thank you for the feedback, and let me know if you have any follow-up questions!

-Kyle

[Kyle Foreman]

Hi @Kate Lailey - if you're running into issues, please contact support and we'll assist right away.

[Kyle Foreman]

@adrimars good news! You can now filter the program board by multiple programs or multiple teams from the Extra Configs menu.

[Kyle Foreman]

@James Webber no permissions are required to turn on the new navigation experience, but you shouldn't be running into that message. Can you contact support so we can take a look at what's causing this?

[Cynthia Phillips]

Have your resolve the Roadmap to allow us in the NEW UI to enable us to elect multiple Portfolios to see the work across those PALS and team contributing tot it.   Or in the Roadmap the ability to have multiple Teams in the Roadmap.    More important to allow Filter to be savable.  Our associate based on their role when they configure using group by , fields they want to view to do read out, planning across two QPI or planning at higher . They want to save these permeations. Not have to set them up again the setting in in group by or by Calendar or in the Filter is self. 

[Cynthia Phillips]

I am really excited on the changes you keep making in the UI and listening to the feedback 

[Kyle Foreman]

Hi @Cynthia Phillips! Thank you for that feedback. And yes, on Friday, September 29 we deployed a hotfix that includes these roadmap filters. 

[Paul Curran]

Is there any documentation/help on Custom Rooms in the new UI?

[Kyle Foreman]

Hi @Paul Curran... Unfortunately, custom rooms are still in beta, so we don't have any publicly available documentation with old navigation or new navigation. That said, you can reach out to our support team or your Advisory Services partner if you have questions.

[Core Jira Team]

How do you turn this off for all the users?