It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I increase rate limit for hipchat?

fullname Feb 15, 2016

Currently for personal API v2 token I have 100 requests limit per 5 minutes. I need increase it to 500. Looks like the only possible way is create integration, right?  But I found only integrations for rooms. Where can I find docs for creating integration with ability to manage users also (same way like with personal admin token). Thanks

1 answer

1 accepted

2 votes
Answer accepted

Rate Limiting is the information I have and it points to the HipChat documentation. I don't think you can customize it for Cloud, but for Server you can do something like the following unsupported customization. At least it worked some time ago:

sudo /bin/dont-blame-hipchat
cd /some-temporary-directory


export HIPCHATTOKEN=your_apiv2_auth_token



curl --include --insecure
vijayalakshmi Feb 15, 2016

Hey Bob,


Will this commands work and increase the rate limit for sure?

fullname Feb 15, 2016

Hey @Bob Swift [Bob Swift Atlassian Add-ons]

Thanks for clearing it up. I need to increase rate limit for cloud. As far as I know I definitely need to create integration. Just thought there was an easy way smile

The command does not change the rate limit. It automatically waits for the rate limit to time out and then proceeds with the request. This ensures that automation can be done that doesn't have to worry about it. Automation users just need to realize the time it takes to get things done may vary a bit.

Tahi Walcher Jan 10, 2018

Could we get a working link for the python script, this now returns a "Access Denied" error, or is there now a better way of doing this?

Bob Swift Feb 12, 2018

Rate Limiting contains updated information we use for our Hipchat environments.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Hipchat Cloud

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

33,296 views 7 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you