Smart Values in Jira Automation rule not updating

[Stuart Capel - London]

Hi,

I have created a form with a linked field for 'Job title' (The field in the form is linked to our custom field in Jira).

We've set an automation rule in a JSM project to update the Summary as 'New role - {{issue.[Job title]}}' but it just updates the summary with 'New role -'

Am I missing something or does this not work yet?

[Jimmy Petersson]

Hi Stuart,

Conceptually, what you describe should work.

But the '[]' should not be there. If you have a custom field called 'Job title' you refer to is as:

 {{issue.Job title}}

Your 'Summery' example would in the Edit issue action look like:

New role - {{issue.Job title}}

My advise would be to add a Log Action step to debug the issue.

Log: Job Title: '{{issue.Job title}}'

This will let you know what the actual field value is.

In the unlikely event that you have multiple 'Job title' fields defined on your server, you would need to reference it using the custom field id, e g assuming your Job title has custom field id 123:

{{issue.customfield_123}}

Good luck!

//Jimmy