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Forms
Created Feb 11, 2022, Last active Feb 1, 2023
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Is there any way possible to export an (empty) form template from ProForma (on a Jira DC version where it isn't bundled yet) and import it on another instance? A client of ours has created a form t...
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Like the subject says, does anyone use the form data connection? What are you connecting to and what data are you querying for? We have Jira custom fields for departments and divisions that we...
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Hi team, I found that unless an issue in our JSM service project was raised with a 'Form' in our JSM portal, you had no way to go and manually add a new 'Form' to the created issue from the agent vi...
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Hi, Any pointers of article or is this possible? Since a common userid will be used by many users, they will be able to submit via form to submit with all those relevant fields completed. ...
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Hi, I was wondering if it was considered to add the ability to add multiple forms to a single request type. The use case for us/one client is to have a specific set of fields on almost all request t...
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I'm looking to create a form that becomes a gate in order to creates tasks, this form needs to allow complex logical conditions when answering as well as having multiple logical answers as needed fro...
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Hello everybody, Is there any solution for creating forms in Jira Service Management - Data Center? We are setting up new Service Management projects and we would like to be able to create forms. A...
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Hello. I have a problem when bringing the insight type objects, I get the following error but I don't really know why. Does anyone know why it appears?
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Let's say I have an "Address" field that shows only if the "Location" field is set to "Home". The user fills out the address, but then changes their mind and updates "Location" to "Office". Without u...
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If I create a dropdown field on a form, is there a way to push what the user has selected into another field on that form? And would it update if/when the selection is changed? Part 1: Let's...
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Hello, I would like to know if it is possible to change the status of these objects automatically once I create an incident. Or does it only change the state of the object that I select since ...
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Attachment field is not there in JIRA software Proforma forms? By when it'll be enabled?
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Welcome! To help Jira Service Management users get to know the new form builder (formerly ProForma), we're releasing one video a day for 30 days. Each video is roughly two minutes. Every day ...
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Thanks to everyone who submitted a question to our latest Forms AMA. We recorded a video to answer your questions. And as promised, here’s a transcript of those answers. I’ve...
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Are we able to use a drop down on a form and then link it to a custom insight field. I can't see them in the list of custom fields when I am setting up the form, not sure if there is something ...
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I'm not having success using Jira automation to copy a form. We have a master ticket with a submitted form. We'd like to create a second ticket, copy the form and link the second ticket to the master...
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Hi, Are Form going to be discontinued within JSW projects? In our Cloud Test instance with all latest features, this option seems to be completely gone. Or is this not integrated, as on our Prod v...
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Hi, I'm currently preparing for the migration from Proforma Forms to Forms for Jira, but can't seem to test the Forms submitted trigger. Are there certain restrictions on this trigger? Would love som...
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I'm using workflow validator where is validates if all the forms are submitted. It works great in JSD project agent view where a error message is shown. But it doesn't work in the portal view...
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I think the 4 new automation actions for Forms are great! I was wondering if it's on the roadmap to allow for the automated "Submission" of a form or if there's another way around that. Use case: W...
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Techs in the field heavily utilize the mobile jira app. with the new forms feature we have been able to create automations and add as a validator to make sure forms are submitted. Only issue now is t...
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With the new forms recently enabled, I'm not getting the proper issue data when using the webhook automation. I only get the default values, not the actual form values. All the fields are linked to ...
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Hi everyone, I'm the product manager for Forms in JSM. We are about to start development on supporting attachment fields in Jira, which we know is the top ask from people building forms. Th...
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So I just got an interesting question from my colleagues who usually work onsite. They're sometimes located in areas without an Internet connection, but they are with a customer. As we're using for...
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Hi! I have a customer with forms automations that need adjustments and as far as I can see I am neither able to edit them nor I can migrate them to automation since support for forms is not availabl...
Description
Forms can also expand the use of Jira and JSM beyond just IT and Software teams. Our goal is to help people realize the potential of forms within their organization and we think a great way to do this is to have others share their own experience of expanding Jira/JSM with forms into multiple teams.
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