Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,412,108
Community Members
 
Community Events
169
Community Groups

"Error synchronising users: Problem getting the initial LDAP context" Fish Eye 3.7

Edited

I am receiving this really swell error message trying to synchronize with with AD for the first time.

I am able to test my AD connection using the same username and password I have supplied the initial bind user. So I feel confident that all of the connection parameters and my credentials are fine.

Is there anywhere I can look to get a better idea of what is failing?

 

For what its worth, I have tried sAMAccountName, CN, and UID for the "UID attribute" with no joy.

sync error.png

1 answer

Hi Nick,

 

From the screenshot, it looks like you are running an older version of Fisheye (< 4.x).

 

Would it be possible to upgrade to a newer one and try again? Fisheye 4.0 introduced a new way of managing user directories FishEye 4.0 user directories migration that should make it much easier to manage users and connecting to LDAP.

 

You can find here all the release notes related to the recent versions of Fisheye.

 

Thanks, Caterina - Atlassian 

That's correct, I am using Fish Eye 3.7. Upgrading is not an option for us right now. Our license has expired. Are using Git/Bitbucket for all new work and only legacy software is in SVN. Since we are trying to move away from SVN we would rather not purchase a new license for Fish Eye.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events