problem upgrade from version 2.6.1 to 2.7.1

Hello, we have a problem with update Fisheye with Crucible from version 2.6.1 to latest version 2.7. After update files and start fisheye - ./bin/ we can't login to fisheye admin panel. On browser next string:

Your request was unable to be processed

org.hibernate.exception.ConstraintViolationException - Could not execute JDBC batch update

  • Could not execute JDBC batch update
  • Duplicate entry 'ak' for key 'cru_user_name'

You are running release CR2.7.1 FE2.7.1 (20110909014221 2011-09-09), please report your release number when reporting bugs.

How we can repair this bug?

1 answer

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Seb Ruiz Atlassian Team Sep 12, 2011

Hi Anton,

If you could please file a support request at that would be appreciated, thanks! This is not the best forum to diagnose this problem.


Ok, thanks. I re-post my question there.

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