problem upgrade from version 2.6.1 to 2.7.1

Question

Hello, we have a problem with update Fisheye with Crucible from version 2.6.1 to latest version 2.7. After update files and start fisheye - ./bin/start.sh we can't login to fisheye admin panel. On browser next string:

Your request was unable to be processed

org.hibernate.exception.ConstraintViolationException - Could not execute JDBC batch update

* Could not execute JDBC batch update
* Duplicate entry 'ak' for key 'cru_user_name'

You are running release CR2.7.1 FE2.7.1 (20110909014221 2011-09-09), please report your release number when reporting bugs.

How we can repair this bug?

swoodx · Answer

Ok, thanks. I re-post my question there.

seb · Answer

Hi Anton,

If you could please file a support request at https://support.atlassian.com/ that would be appreciated, thanks! This is not the best forum to diagnose this problem.

Cheers,
Seb