java.lang.NullPointerException when closing review in Crucible

We have one review in Crucible that is completed, but when anyone clicks the 'Close' button, they get a 'Server Error' message, stating the following:

"URL: /json/cru/CR-608/changeStateAjax

A java.lang.NullPointerException was encountered

No further details were provided.

You are running release CR3.8.0 FE3.8.0 (201504271400192015-04-27)"

This only affects one review; all others are able to close.

1 answer

1 accepted

1 vote

Could you please check if you have any non-published draft comments in this review and publish or delete them?

I'm asking because I found one bug report related with the changeStateAjax: 

Although the error message and the stack trace are different and the bug report is about version 4.0.0, there may be a chance that in version 3.8.0 it manifests differently.

It turns out there was a deleted comment that was preventing the review from closing. Restoring the comment enabled me to close the review. Thanks for your response, it was helpful.

Great! I raised a bug report describing your case:

Suggest an answer

Log in or Join to answer
Community showcase
Davin Studer
Published yesterday in Confluence

FUME – A Better Confluence User Macro Editor Experience

...\\.title', editorDiv: 'userMacroEditorDiv', isNew: function(){ return AJS.$('#user-macro-form').prop('name') == 'addusermacro' ? true : false; }, editor: null, isDirty...

28 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot