Unable to start review for a Git branch

After purchasing 10-user licences for both Crucible and FishEye, I am unable to start a review for a branch in my Git repository.

The Git repo is a repo created with git-tfs bridge running on a Windows PC. When I was using the evaluation licence, everything worked correctly.

Problem #1: After upgrading to 3.4.4, the repository (as listed in Crucible) was "Stopped". It couldn't be "Started" until a re-indexing was done; but I couldn't re-index because it was "Stopped". This is a fine Catch-22. I resolved it by forcing a full re-clone and re-index.

Problem #2: The re-indexing did not finish because the Git repo contains commits from more than 10 people. (see image below)

Problem #3: The following header appeared at the top of my browser page. The "Evaluate, Upgrade or Reconfigure your repository" link, which is the shortened URL confluence.atlassian.com/x/3IIfD, does not work.

Problem #4: It is not clear what the problem is or how I would resolve it by "reconfiguring" my repository.

Problem #5: The branch on which I would like to start a review does not appear in the list of branches when I create a new review; when I manually enter the branch name instead of "master", the message "No matching changesets" is displayed.

How do I fix these issues?

1 answer

Hi Thomas,

Please take a look at https://confluence.atlassian.com/display/FISHKB/Git+or+Hg+Repository+exceeds+number+of+allowed+Committersfor a workaround for this issue. As described by it, one of the easier solutions is to use the .mailmap file.

For the link that is not working I've created a bug report you can see at https://jira.atlassian.com/browse/FE-5233. Please feel free adding any comments to it as well as voting to create it's popularity and likelihood of being implemented in a future release.

For more information on how Atlassian implements new features and improvements please see the following document: http://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy

Gustavo Refosco
Atlassian Support

Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

335 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot