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According to the documentation the default charset in Crucible is UTF-8. But all our UTF-8 files we commit are not properly shown in the reviews (meaning, that all special characters - like "ä" for example - are shown as some cryptic signs). Same problem applies to Fisheye.
(We run the version 3.4.4 of Fisheye/Crucible)
Is there a setting to enable UTF-8?
The mentioned Repository setting in the documentation is not available on all our Mercurial repositories.
Could you try the following: