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The database, as currently configured, is not accessible.

Moises Castillo
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I'm New Here
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September 5, 2017

I'm getting this error and need precious community help!

The database, as currently configured, is not accessible.
Login failed for user 'bitbucketuser'. ClientConnectionId:bb8f140a-f3b1-4ad9-a12f-be4d46b04452

 

On a windows 2008 server... I know it's not the ideal setup but this place is a Windows Shop.

 

-MC

1 answer

0 votes
Christian Glockner
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 6, 2017

Hi Moises,

The error message suggests that the username and password you're using to connect to the database server is not correct. Be sure to use correct credentials and try again.

Cheers,

Christian

Premier Support Engineer

Atlassian

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