Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The SSL keystore password seems to be incorrect - it was unable to open the keystore file

Hi,

crucible is unable to open (or find?) the keystore file. I observed the following:

  • documentation claims that crucible seeks in FISHEYE_INST for the given keystore file name
  • Crucible admin section -> System Info dsiplays that the env vars FISHEYE_INST and FISHEYE_HOME are mixed up, in my case they read the following:
    • D:\Crucible
    • F:\CRUCIBLE_HOME
    However, when I check the content of the above mentioned directories I can confirm that D:\Crucible contains the installation and F:\CRUCIBLE_HOME contains crucible data ("home"), so really only the env vars are mixed up
  • this makes me question where crucible will actually seek for the keystore file
  • therefore I put the keystore file in both directories
  • using keytool -list -keystore <mykeystorefilename> -v lists a single entry with the alias "fisheye"

When I enter all information into the Crucible admin section -> Server -> SSL config as stated in the Crucible documentation I keep getting the above mentioned error that my keystore password is invalid.

I can confirm it is not.

It is to be mentioned that I do not use DNS but a private IP to access crucible.

This is about Atlassian FishEye analysis with Crucible code review. (Version:4.3.0 Build:20170119092650 2017-01-19)

Any help is appreciated,
thanks,
Tim

1 answer

1 accepted

0 votes
Answer accepted

I could make it work editing config.xml directly and got the following findings:

  • maybe due to the misconfigured env vars I had two config.xml, one in each directory (home and install)
  • Crucible makes use of the config.xml in the home directory (falsely declared as FISHEYE_INST)
  • Crucible makes use of the keystore in the installation directory (falseley declared as FISHEYE_HOME)

Hello @Flo I have the same problem. Can you tell me, how you edited the config.xml? I'm not sure about the syntax.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

101 views 1 0
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you