Ready Reviews are in draft mode when created with a smart commits


since some days most of the reviews we create using smart commits (but not all of them) remain in the draft state. Before (a few days ago), the reviews were always started automatically (which is desirable for us). We don't know what made Crucible to change this behavior.

We use Crucible with an agile permission scheme and have deactivated the moderator for our project. Additionally we allow any developer to join a review at any time. Our developers usually create reviews by using a smart commit in their subversion commit messages. Let's say user1 commits a bug-fix with following commit message:

JIRAKEY-12 Fixed bug
+review CRUCIBLE @user2

Up to the last week this commit created a new review and added user2 as reviewer, user1 as author, and then the review was started automatically.

Now when user1 uses the same commit message, review is created but it stays in draft mode (in most of the cases ~90%). The user1 then has to go to crucible and click start (no other action is necessary to start the review).

Can somebody help us? Is there a configuration we overlooked? We have no clue why Crucible suddenly stopped starting reviews. And again: some reviews still get automatically started, but most of them not. And so far we do not see what we do differently in those commit messages.

We did not change anything in the configuration of our Atlassian servers since January 20 (when we upgraded JIRA/Fisheye/Crucible to their newest versions). We are using the following versions now:

Fisheye/Crucible: 2.7.10
JIRA: 4.4.4

Best regards

Reto Conconi

3 answers

Hi Reto,

We're having exactly the same problem. It's slightly different because I've created an svn post-commit hook to change the commit message to include the +review <bar> @foo, but the correct message is shown in fisheye after the commit.

Did you solve the problem in the end?

Many thanks


Hi James

Thanks for your comment. No we could not solve it so far, we are still having this problem.


0 vote

Hi Reto,

It seems to be caused by this bug:

Hi Kah Loun Foong

Thanks for the link.


I've just written a simple python script that starts all Draft reviews. It runs every 5 minutes, which helps us get over this problem, but might not be ideal for everyone (we never create reviews from the browser, only via smart commits).


Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

367 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot