1) Took full backup
2)Uninstalled and Installed new version 3.8
3)I did try the restore commands ,for some reason it does not work.(nothing useful in logs)
but I'm not having any succes so far. After installing new version ,Which dirs do I need to remove to get it working?
or is there a way to manually replace files from zip (backup) or could I use any plugin to import the files like jira?
Any suggestions please, Thanks!
Could you please clarify further how you observe the restore isn't working? Thus you mentioned there's nothing useful in the logs I'd like to know what's the output from the command line in which you run the restore command.
The restore procedure is fully documented at https://confluence.atlassian.com/display/CRUCIBLE/Backing+up+and+restoring+Crucible+data#BackingupandrestoringCrucibledata-RestoringCrucibledata, but please allow me to point some things you may be missing that should be important to notice:
fisheyectl.shto be used to run the restore command is the one within the new install (to which you're going to restore the backup).
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