Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to reindex when login is blocked?


We exceeded the number of commiters allowed by our license.

We reduced the number by mapping multiple instances of same committer to one.

But, I think we need to re-index for the above to take effect.

However, I am unable to log in to re-index. Logins appear to be disabled.

What to do?



p.s. note we share username/password between jira and fisheye and I am admin on both.

1 answer

0 votes
Caterina Curti
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 21, 2018

Hi @arthur karton,

You are correct that a re-index is required after the history has been rewritten. Here is our guide for Mercurial and Git repositories on this topic:

- Git or Hg Repository exceeds number of allowed Committers


Regarding the login, did you already try to use the administrator password?

Note: this is not a username and you can enter this password by browsing to the http://<FECRU_URL>:<FECRU_PORT>/admin/ URL.


If you don't remember it, this is how it can be reset:

How to reset the Administration Page password in FishEye or Crucible



Caterina - Atlassian

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events