Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Getting java.lang.OutOfMemoryError: Java heap space when users are accessing the review dashboard


We are getting the following error: java.lang.OutOfMemoryError: Java heap space. Upon investigation this is happening when we access a certain review dashboard within Crucible. All other review dashboards are working as intended. 

I have noticed that when our users are looking at the review dashboard in question the memory utilization for Crucible goes to max which is currently set around 4GB and will slowly continue to creep upwards as time goes on currently sitting at 4.7GB

Please let me know if there are any logs that you want me to recover at this time. (Note: I have also tried to increase MaxPermSize, Xms and Xmx parameters via the Configure Crucible app with no luck. )

0 answers

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events