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Fisheye hangs completely on side-by-side diff

Hi,

I installed the demo version of crucible and am able to connect to perforce and get the repository and also view all the commits done in the depot. However, when I open a changeset and click on View->Side-by-side diff, it just hangs there. Even the Unified Diff hangs. I am able to download the files (both the previous and new revision) and view them in notepad. They are all .cs extension files. 

 

But I am not sure why the diff is not coming up and it hangs for hours. 

 

Please help,

Monica

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