I am working on review metrics and for that I have to fetch time spent on a Ticket in fisheye ticket through REST API. How can I do that.
Also, in Fisheye, i can submit time on a linked JIRA ticket. Need to fetch that as well
I'm sorry to inform currently there is no way of getting the time spent on a review via Rest API. There's a feature request for this which you can see at https://jira.atlassian.com/browse/CRUC-6529, please feel free to vote for it, as well as commenting and adding yourself as a watcher to track its progress.
On it you can find an example to get this information directly from the database:
SELECT b.cru_proj_key,b.cru_number,c.cru_user_name,a.cru_time_spent FROM cru_review_participant a, cru_revpermaid b, cru_user c WHERE a.cru_review_id=b.cru_review_id AND a.cru_user=c.cru_user_id;
As per getting the work done in JIRA side, you would have to use a command from JIRA Rest API. For this I think you could do as follows, in order to get the time spent in a JIRA ticket linked to your Crucible review:
Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017 , and we aren’t even through December yet....
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