There was a improvement request related to this some time ago:
The final consideration from the Crucible product manager was:
After spending quite some time evaluating our priorities we decided to not address this issue. I am aware of the number of people that have voted for this and I can understand the benefits that MS Word support could bring if it was implemented.
However, we chose to focus on improving the performance of Crucible to make sure that it will function in the best way possible as our customers grow. This is a fairly complex effort and in order to achieve it we have to make some tough calls like this one and push back on adding new features.
MS Word support is a complex task in itself and we would be taking too much risks trying to tackle this while achieving our main performance goals.
If you have any question regarding this decision, please comment on this ticket. I'll make sure that you get a concrete response.
Nonetheless, you might want to try the suggestion given here:
If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.
Thanks in advance!
Hi everyone, welcome to the kb articles for Opsgenie FAQs. I'm one of the Technical Support Engineers for Opsgenie who will be providing weekly posts on FAQs from customers. All alerts are ...
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