Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,838
Community Members
 
Community Events
165
Community Groups

Crucible not able to send mail. How to check mail log?

Crucible is not able to send mail to Reviewers.

Initial configuration works well. And stopped recently.

Where can I check the logs to verify.

3 answers

1 accepted

0 votes
Answer accepted

Resolved issue.

 

All the settings are proper.

But not able to trigger mail.

 

Finally, restarted Service. It worked well

1 vote

Hi @Sivarama Krishna,

So as to enable debug logging for the SMTP server you have configured, according to the Configuring SMTP you need to:

  1. Go to Administration > Global Settings > Server
  2. In the Mail Server section, click 'Edit config'
  3. In the resulting page there will be an option to enable debug.
  4. Make sure to enable it and save settings.

Then, it is just a matter of performing an action that should trigger an email notification.

The mail debugging information should be written into the FISHEYE_INST/var/log/atlassian-fisheye.log file, where FISHEYE_INST is an environment variable which points to the directory into which Fisheye/Crucible store data.

I hope this helps!

Felipe

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

93 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you