My system has been up and online for quite some time. Unfortunately my predecessor didn't leave me with any documentation and I am a new hire. We recently had a bad week of power outages which caused our servers to reboot unexpectedly. Now we are having issues with fisheye/crucible. I cannot access the web console on the localhost nor can others using the web server address.
I checked my base config.xml and application link in JIRA which all are ok, but the application link says it's "offline". I've searched through a dozen articles and can't find anything to resolve this issue.
If you go to fisheye home directory (FISHEYE_INST), then var/log/atlassian-fisheye-[date].log, you propably will see the answer why web server did not start.
Could you contact Atlassian Support to provide detailed information (including application logs) to a dedicated person?
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