Can't connect to Perforce with Fisheye hosted in Java service wrapper

[James D]

After installing the latest version of Fisheye + Crucible (2.7.8) and using the Java service wrapper on Windows Server 2008R2 we can't connect to our Perforce server. We the suggested configuration here:

http://confluence.atlassian.com/pages/viewpage.action?pageId=91554194&focusedCommentId=163938551#comment-163938551

And setup the Window Service to run under a domain user account.

The error we receive is:

Non-zero exit status determining latest revision: com.atlassian.utils.process.ProcessException:Non-zero exit code: 1 | Access for user 'SYSTEM' has not been enabled by 'p4 protect'.

Note: the Windows service is NOT running as SYSTEM.

Everything works fine when we run the app from the command-line so this appears to be related to the Java service wrapper. Any ideas/help would be appreciated!

[Sam Porter]

I have this same issue. Did you ever work it out?

[James D]

Upgrading to the latest version seems to have resolved the problem. We're able to sync with Perforce now. Some "tips".. don't include a trailing '/' on your p4 path or it will not work. Also just ignore any errors you receive.. Clunky, but at least we're syncing now...