Can't connect to Perforce with Fisheye hosted in Java service wrapper

After installing the latest version of Fisheye + Crucible (2.7.8) and using the Java service wrapper on Windows Server 2008R2 we can't connect to our Perforce server. We the suggested configuration here:

And setup the Window Service to run under a domain user account.

The error we receive is:

Non-zero exit status determining latest revision: com.atlassian.utils.process.ProcessException:Non-zero exit code: 1 | Access for user 'SYSTEM' has not been enabled by 'p4 protect'.

Note: the Windows service is NOT running as SYSTEM.

Everything works fine when we run the app from the command-line so this appears to be related to the Java service wrapper. Any ideas/help would be appreciated!

2 answers

I have this same issue. Did you ever work it out?

Upgrading to the latest version seems to have resolved the problem. We're able to sync with Perforce now. Some "tips".. don't include a trailing '/' on your p4 path or it will not work. Also just ignore any errors you receive.. Clunky, but at least we're syncing now...

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