You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Support Tools Plugin <---- This plug-in has not updated should I disable it or uninstall it?
Atlassian Troubleshooting and Support Tools <---- This plugin says there is an update but just throws Unexpected Error when trying to update. How should I update this?
Which log file can I look at to see what the cause is?
Hello @Chad DeShaw,
The Support Tools Plugin was replaced by the Atlassian Troubleshooting and Support Tools pluging in the latest versions of Atlassian products, including Fisheye.
That is why the Support Tools Plugin was not updated.
Regarding the problem on upgrading the Atlassian Troubleshooting and Support Tools plugin, please have a look at the FISHEYE_INST/var/log/atlassian-fisheye.log to try and determine what problem is happening.
You can also try downloading the jar file of the latest version and install it in Fisheye via file upload as a workaround.
I hope this helps!
Thanks,
Felipe Kraemer
If you already heard about Smart Commits in Bitbucket, know that you just stumbled upon something even better (and smarter!): Genius Commits by Better DevOps Automation for Jira Data Center (+ Server...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.