We had a review start causing fisheye to spike in processing due to larges file in the review, so we followed the manual process (https://confluence.atlassian.com/fishkb/deleting-hung-reviews-manually-278072632.html) to delete the review from our mysql database. This seemed to work, and fisheye seemed to recover and process normally once it was deleted.
However, users that had that now deleted review in their Inbox still see an numeric indicator of a review, even though their inbox is empty.
Are there more tables that need to be cleaned, or a way for a user to re-index their inbox?
Thanks for any assistance!
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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