Admin login for Crucible/fisheye?

[Michael Schneider]

Hello,

I installed Crucible/Fisheye on an EC2 instance.  I wrote down the admin password that I entered during the install process.  However when I try to log in with the username "admin" and that password, it says "Password incorrect or unknown user". 

Any help?   Thank you.

[Craig Castle-Mead · Accepted solution]

Hey Michael,

You should be able to follow the instructions at https://confluence.atlassian.com/fisheye/how-to-reset-the-administration-page-password-in-fisheye-or-crucible-298977083.html to reset the admin password.

CCM

[Themis · Accepted solution]

Hi Michael,

to login as administrator with the password you wrote at installation, you need to click on "Administration" at the foot of the browser. That will bring you to a login screen where only the password is required. You can read more in Administering Fisheye. If you wish to login as an administrator user, with user/password, after you login with the method I shared, you can add a a user with administrator privileges, as described in Granting Administrator Privileges. 

I hope this answers your question!

Themis

[alpati123]

Not able to login to the tool with admin user and any other users since yesterday

Note: I am using the trial version.