About upgrading the license for crucible based on users

[Bindu]

My Organization Planning to use crucible as code review tool. Suppose we started using crucible license for 10 users and we have to upgrade our license for 25 users how can we do that. We would appreciate your guidance on the steps involved in this upgradation process. Specifically, we have the following queries:

Can you please provide us with a detailed breakdown of the associated costs for upgrading the license based on users? Are there any additional fees or charges we should be aware of in this process?

Once the upgradation is complete, will our existing data, configurations and user permissions remain intact, or will we need to reconfigure anything?

[Ste Wright · Accepted solution]

Hi @Bindu 

The differences between each tier (cost-wise) can be seen here: https://www.atlassian.com/software/crucible/pricing

You can manage your licenses from: https://my.atlassian.com/

There should be no additional costs to upgrade as such, beyond any relevant tax, etc, based on your location.

Upgrading a tier should also have no impact on any data, configuration, permissions, etc - it just changes how many users can utilise the product.

Ste

[Ste Wright]

Hi @Bindu 

I saw your new question here, but responding here as I assume it was in response to this one!

You asked:

But My doubt is about I know the licenses for crucible is changing according to users. For suppose, I know that cost of the license for the 10 users is $1100 and for 25 users it is $1650. Consider my organization holding 10 users license and we have to upgrade it 25 users, what will be the cost of the upgradation.

^ You should be able to request the quote from Atlassian which will give you an exact cost for the remainder of your annual period.

It will calculate based on how many days are left, what you've used so far (from the original payment), and how much a partial annual term will cost at 25 users.

Ste