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Before using Confluence Questions the mechanism was sorting by recent activity (edit, comment, answer, ..) and newest on top. That was working quite well.. Currently we are having 3 tabs: Popular, Recent, Unanswered..
I am wondering how this sorting is working in practice by default ..For example .. When a Popular question will be on top? Is this only related to number of answers or comments? When a questions is recent? Is this only on top when it is added and then you need to scroll down event that was recently edited or answered?
Unanswered is pretty clear however here I am also wondering if I will edit the question or add a comment to question (not answering it) will this be added to top of the list or stay somewhere in the bottom..
Sorry for taking so long to answer this, I needed to do a little bit of research on how it actually works
The short answer is that the "Popular" filter uses an EdgeRank-style algorithm to determine popularity. There are 3 components to the edge rank: affinity, weight and decay. The three values are summed together to produce a final rank score.
Right now we cannot include page views into determining the popularity of a question, because we are not keeping track of page views within the Confluence Questions data model. If https://jira.atlassian.com/browse/CQ-477 is implemented, we can look at changing this.
The Confluence "Popular" tab on the Dashboard uses a very similar algorithm, but has some differences:
Hope this helps!
I think the algorithm is much more complicated than we think.. However my preference is that questions with more overall traffic should be in this Popular category. By traffic I mean view, votes, comments and answers.. and also not older than specific time because we will always see there the same questions there..
Looking at confluence Popular tab it should be working pretty similar but it isn't. In Confluence for sure it is based on votes, likes, comments ..
Do not forget that there might be also a personal aspect for example Popular questions are different for every user based on their favorites categories or watched questions.. or it might be simply a BUG ...It is very hard to determine that...
BTW. I would like to have also another category called "Newest" because Newset != Recent ..