Device visibility now available for cloud admins!

[Matthew Ho]

We excited to share that we recently launched a feature called Device Visibility for admins. Device visibility gives you more confidence in our cloud products by providing you with information on who is logging in, when and what device. This feature has been requested by customers and is on our platform roadmap.

Admins can now view the desktop and mobile devices used to log into Atlassian cloud products for any managed account. Admins will be able to see the following information:

• Device type

• OS

• Browser

• IP address

• Last active date

To find it, go to admin.atlassian.com > Organization > Directory > Managed Accounts > User Profile

Here’s a screenshot of what it looks like:

We would love to get your feedback on the device visibility feature as we continue to improve it! Please leave a comment below or connect with us here.

We are also interested in chatting with organizations that use MDM (mobile device management) or MAM (mobile application management). Please connect with us here to chat: https://forms.gle/gFU29Lrdf9kUyLH87

Cheers,
Matthew Ho
Product Manager

[Marina Vital]

Hi @Matthew Ho ,

Is it only available to those who have Atlassian Access?

Thanks!

[Vlad Svidersky]

Hi @Marina Vital

I'm Matt's counterpart on the engineer side of this project. I don't believe you need to have Atlassian Access subscription to use this feature. But you do need to claim your domain and have managed accounts to be able to see their sessions. Otherwise end user can only see their own mobile and web sessions. 

Hope that helps, let me know if you have follow up questions.