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Updated VPAT documents are available for Data Center products

Hi everyone!

My name is Makisa Appleton and I’m a Principal Product Manager newly responsible for improving accessibility in our Data Center products.

We recognise that being able to demonstrate compliance in the tools used in your organisation everyday is critical. To ensure that we continue to meet your needs in this area, we will be furthering our investment in accessibility, where we’ll continue to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. One of our first steps was to refresh the VPAT documents for our products to reflect recent improvements and we've updated these on We are now providing two versions of VPAT documents:

  • WCAG 2.1

  • Section 508.

These reports are available for the following products:

  • Bamboo Server and Data Center

  • Bitbucket Server and Data Center

  • Confluence Server and Data Center

  • Confluence Data Center - Team Calendars for Confluence, Questions for Confluence and Analytics for Confluence

  • Crowd Data Center

  • Jira Server and Data Center

  • Jira Service Management Server and Data Center and Insight - Asset Management.

Providing more visibility into our progress with accessibility

We’re aware that we have a large amount of work to do and this will take some time. The accessibility assessments are one source of information that help us determine where we can make the most meaningful and impactful improvements.

We will be looking to close our overall/umbrella tickets that track Section 508 and WCAG 2.1 compliance progress, as these don’t provide the granularity needed. We will instead create individual issue tickets, as many of you have contributed in the past through Atlassian Support, to provide a better way of viewing and tracking issues. The descriptions in these tickets will detail the steps to reproduce and expected results, so that you can see how we are approaching the remediation of these issues. As issues are resolved, you will see them included in the respective products' release notes and, over time, our priorities elevated to the public roadmap.

The bulk of our issue remediation efforts will initially be focused on Confluence, Jira, and Jira Service Management to reduce the number of critical issues we have in our key screens and experiences/flows.

Looking forward to working with you

We’re just getting started and have many plans and ideas for what we’d like to improve in your experience of working in our Data Center products. If you have further questions or want to learn more about Atlassian’s approach to accessibility, please add any questions or comments to this post. Thank you!



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Taranjeet Singh
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 01, 2022

@Makisa Appleton Thanks for sharing this accessibility related information and information on future efforts to improve accessibility of Atlassian tools. This is a great initiative that every user is looking for progress on.

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Makisa Appleton
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 02, 2022 • edited

Thank you so much @Taranjeet Singh!

In point of view through training & remedies require to focus on our main goal. 

Hi @Makisa Appleton

Thank you for this update. I saw a lot of individual tickets linked to the umbrella ticket for Confluence server here: but not in the corresponding JIRA server ticket. Could you please let me know the best way to see a broad view of the issues that have been opened to track these improvements as you mentioned? Thank you!!

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Makisa Appleton
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2022

Hi @Emma thanks for your question!

The best way to see the accessibility issues is to use the search and look at the project and 'accessibility' Component or Label for that product. You can further filter by workflow status and watch any that you are particularly interested in.

I've put two sample JQL queries below using the accessibility label. This would be a more accurate way to view as we won't be maintaining the umbrella ticket you mentioned above with the related tickets.



Let me know if this isn't what you were after. :) 

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