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My name is Makisa Appleton and I’m a Principal Product Manager newly responsible for improving accessibility in our Data Center products.
We recognise that being able to demonstrate compliance in the tools used in your organisation everyday is critical. To ensure that we continue to meet your needs in this area, we will be furthering our investment in accessibility, where we’ll continue to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. One of our first steps was to refresh the VPAT documents for our products to reflect recent improvements and we've updated these on atlassian.com/accessibility. We are now providing two versions of VPAT documents:
These reports are available for the following products:
Bamboo Server and Data Center
Bitbucket Server and Data Center
Confluence Server and Data Center
Confluence Data Center - Team Calendars for Confluence, Questions for Confluence and Analytics for Confluence
Crowd Data Center
Jira Server and Data Center
Jira Service Management Server and Data Center and Insight - Asset Management.
We’re aware that we have a large amount of work to do and this will take some time. The accessibility assessments are one source of information that help us determine where we can make the most meaningful and impactful improvements.
We will be looking to close our overall/umbrella jira.atlassian.com tickets that track Section 508 and WCAG 2.1 compliance progress, as these don’t provide the granularity needed. We will instead create individual issue tickets, as many of you have contributed in the past through Atlassian Support, to provide a better way of viewing and tracking issues. The descriptions in these tickets will detail the steps to reproduce and expected results, so that you can see how we are approaching the remediation of these issues. As issues are resolved, you will see them included in the respective products' release notes and, over time, our priorities elevated to the public roadmap.
The bulk of our issue remediation efforts will initially be focused on Confluence, Jira, and Jira Service Management to reduce the number of critical issues we have in our key screens and experiences/flows.
We’re just getting started and have many plans and ideas for what we’d like to improve in your experience of working in our Data Center products. If you have further questions or want to learn more about Atlassian’s approach to accessibility, please add any questions or comments to this post. Thank you!
Makisa AppletonAtlassian Team