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Putting admins in the driver seat with Organization Delete

Hi everyone,

The Atlassian Experience team is excited to share that Organization Delete is finally here! Now, instead of reaching out to Atlassian support and waiting for your organizations to be deleted by our team, you have these controls at your fingertips.

What is it?

Before Organization Delete, admins often submitted tickets to Atlassian support in order to delete organizations within admin.atlassian.com. In many cases, organization delete was necessary after teams were trying out Atlassian products. We love that teams can get a taste of our tools before committing organization-wide, but those test sites would stay active until support stepped in, and admins would have to wait hours or days to see the change.

Understanding there had to be a better, more efficient way to serve our admins, our Admin Experience team developed Organization Delete.

Who can delete an organization?

In order to delete an organization, you must have admin permissions at the organizational level. If there are other administrators within the organization you are deleting, they will be notified by email upon deletion.

How do I get started?

Detailed support documentation can be found here. This documentation provides instructions on:

  • How to back up your data

  • How to manage the number of domains associated with your organization

  • How to properly delete an organization

  • How to restore an organization after it’s been deleted

Quick Demo:

What’s next?

We are continuing to invest in administrative controls that allow our admins to better manage their organization lifecycle: enabling teams and unlocking collaboration across their organization. We have exciting new features coming out of the Admin Experience team. Check out Atlassian Cloud roadmap for more.

Tell us what you think.

We’d love to hear your thoughts, feedback, and questions about these changes. Leave a comment and let’s chat.

3 comments

my experience with site delete .....

When we back up the data to sandbox site, then "delete"  is wiping the data from the back up site .  We wanted a golden copy of the to-be production site before migration (server to Cloud) so that we have reference copy. But delete option is wiping the data from back up site and this behaviour cannot be controlled by the Org admin.

Also, the delete option of the Confluence site is not cleaning up the site (for example Global Templates, Vendor apps installed) and some data is left over which is creating problem for migration.  There must be log error if there is left over data and we need to raise support to seek if the site is cleaned fully and  correctly.

site delete option is available for premium plan and not for enterprise plan. Need to raise ticket to downgrade the plan to premium for delete.

Taranjeet Singh Community Leader Sep 11, 2022

Thank you for sharing this new feature and making efforts to improve Admin experience.

Like Vikki Ulmer likes this
Dirk Ronsmans Community Leader Sep 11, 2022

@Vikki Ulmer just great!

As a consultant I tend to create a lot of test/demo instances for clients and my admin panel was just overflowing with organisations that no longer had any products assigned to them.

Finally I'm able to clean up!

Like Vikki Ulmer likes this

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