🚨 Calling All Incident Management Experts! 🚨
Are you deeply involved in your organization's Incident Management process, whether as a hands-on responder or a key stakeholder? Your unique insights are invaluable to us, and we’d love the opportunity to connect!
Your expertise would help us refine our app idea, designed to improve Root Cause analysis and the Post Incident Review(PIR) process.
With our app, you’ll be able to:
Efficiently Identify Root Causes: Utilize the 5 Whys process to drill down to the core of any incident.
Streamline Remediation: Easily create, link, and monitor remediation tasks.
Enhance Collaboration: Export PIRs directly to Confluence, enabling seamless collaboration among stakeholders and team members.
Improve Reporting: Gain insights into remediation efforts and their impact on your overall Problem and Change Management processes.
We’re inviting you to a 30-45 minute discussion, where we’ll delve into your current incident management and PIR processes before demonstrating our app prototype for your valuable feedback.
Interested? Let’s transform Incident Management together! Book your slot here or reach out if you have any questions or need more information.
Thank you for those in the community that booked a slot. I really appreciate your time and the insight you provided. If you've got a moment, I would still love to chat with you and I'll post updates here as our next generation prototype moves forward.
Does anyone have any tips on how they're currently making their PIR process, and the tracking of any remediation issues created during the Root Cause analysis, less of a manual process?
Thanks again!
Recommended Learning For You
Level up your skills with Atlassian learning
Atlassian DevOps Essentials
Learn to manage the product lifecycle by building, automating, and improving processes with Atlassian's approach to DevOps.
Jira Automation
Reduce project complexity and optimize your team's processes through the power of automation.
Bitbucket Pipelines Configuration
Build better software and release more often by learning how to implement a CI/CD solution with Bitbucket Pipelines.