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/status not really reliable

Jira has a /status that can be used as an health check for load balancer ect. 

So it would respond with:


when healthy.


But. while preparing the database at the setup step, it simply doesn't respond. Nothing does.

We get:

Service Unavailable


Also, when applying the license during the setup, we get the same (or lack thereof).


This basically make it useless for a health check. 
Is this done intentionally  by design ?

If we look at the documentation, a 404 indicates "Application failed to start up in an unexpected way (the web application failed to deploy)", yet this is not the case of setting up a database or license.

Are there any other way to check the health of Jira ?

1 answer

@Henrik_Høegh  which database are you using for your Jira instance?

Also did you check the results through Jira instance,

Go to System- Trouble shooting and support tools.

The problems occur when setting up Jira after an install. So there are no "Trouble shooting and support tools" yet.

Im using Postgresql 9.6.

The health endpoint simply stops answering while setting up the database. The same when installing the license. 

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