Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,548
Community Members
 
Community Events
176
Community Groups

Why can't I delete jira users

Edited

After I tested the Data Center for Jira, I found that when I click delete a user, it was not deleted, but became an inactive user. Why?

And, I have deleted all the projects, so there will be no user-related issue.

If anyone sees it,please tell me.

 

Thanks

 

1 answer

0 votes
Daniel Ebers Community Leader Nov 29, 2020

Hi liyahui,

welcome to the Atlassian Community!

Could you please describe the steps you took to delete the user?

If you want you also can attach screenshots.

Under the assumption you are not using external user management the steps should be as follows:
https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html

Cheers,
Daniel

Hi,Thank you for your reply.  

The steps:

image.pngimage.pngimage.png

Why can't I just delete it?

Daniel Ebers Community Leader Dec 01, 2020

In general it is good practise to just disable the user. This will stop the user to consume a license - most times not more is required.

For the deletion there is some probability the user is still referenced somewhere even if it is not so obvious.

There are some steps you could go through (please see this article in Community) but as stated earlier probably it is not worth the effort.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events