Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Updated display name of a user is not shown on all nodes


After the display name of an user has been updated (delegated LDAP authentication) the updated name is only displayed correctly on 2 of 4 nodes.

On the database in table cwd_users the display name is the updated one - that's fine.

It seems as if the display name is saved in a local cache on each node. 

How to fix that? Restarting the node did not solve the issue.

1 answer

0 votes

Hi @Juergen Hellwig 

I suggest checking the healt check tools page for the affected nodes if there any problems with the replication there. 

HI @Adrian Stephen 

when I detected the inconsistency, then first thing I did was running"Troubleshooting and support tools". They run fine, no errors or warnings are shown.

Anything else I can do?

Restarting the entire cluster - stop all nodes and then start node by node again - solved the issue.

Why do I have to restart the entire cluster?

It's a datacenter version I'm running and we implement that to have zero downtime :-(

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events