Unable to setup outgoing mail configuration

[Vinay Sharma]

I need to configure outgoing mail in Jira Data Center. Attaching the screenshots of configurations and error log. Pls. suggest

[Piotr Zadrożny _Eyzee_ · Accepted solution]

Hi @Vinay Sharma 

To make it work please:

• check TLS
• provide whole gmail address as Username 

Best regards,

Piotr

[Vinay Sharma]

Thanks @Piotr Zadrożny _Eyzee_ ; tried with checking TLS & e-mail as user name; still not able to send mail attaching the screenshot of the error log. 

[Piotr Zadrożny _Eyzee_]

Please make sure that you provide correct username and password credentials for Gmail account. 

Google is also by default blocking some sign-in options. You can  disable this protection by enabling "Less secure app access" in gmail account. To do so, go to https://myaccount.google.com/security and click Turn on access (not recommended) in Less Secure App Access section, then confirm by switching this ooption to enable. In following screenshots you can find configuration that I have just verified with brand new gmail account.

 

[Piotr Zadrożny _Eyzee_]

There is also a better, more secure way, to configure that connection:

1. Disable Less Secure App Access (in https://myaccount.google.com/security  )
2. Enable 2-step verification (in https://myaccount.google.com/security  )
3. Create App password (in https://myaccount.google.com/security  )
4. Provide new app password in Jira configuration

[Vinay Sharma]

Thanks @Piotr Zadrożny _Eyzee_  for the comprehensive response.