Invalid Input

[Patrice Novak]

Receiving an Invalid Input error when trying create a Jira.

I have noticed there have been some changes recently to the platform.  Is there a new field that is mandatory that wasn't before?

[Nic Brough -Adaptavist- · Accepted solution]

I suspect this question needs to go to your admins, not the Community here!

If you were on Cloud, then the answer would be "Cloud changes regularly, so yes, there have been changes recently.  But the nature of those changes would not suddenly make a field mandatory without warning, Atlassian would have been yelling about it for weeks and almost certainly have put an announcement up on your Jira."  So, it's almost certainly one of your admins making that change.

It's even stronger for DC, it's 100% your admins.  Whatever end of the scale of change it is, from a system upgrade from Atlassian or making a field mandatory in one place - your admins did it.

[Tim Perrault · Accepted solution]

Hi @Patrice Novak 

I really want to help out here, but I'll need a bit more detail. Could you post the actual errors you receive, screen shots, and anymore detail that could help?

If you have any extra time, this article is really excellent in describing the best ways to ask questions here.

Thanks,

Tim