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Enable SAML in Jira Datacenter Edited

I have Confluence Data Center, and setup was extremely easy for SAML on vesion 6.4.2.  I am now in the middle of upgrading Jira DC to 7.5.2, and do not find the option for SAML setup.  


Followed this article with no help as there is no SAML Authentication menu under System.

What am i missing?

1 answer

0 votes

Hi Brian,

  • What add-on are you using for SAML?

I installed the SAML Single Sign On for JIRA. add on and did not see the option as described in the knowledge base either, however, if you go to Manage Add-ons you may see a Configuration option there such as in this screenshot:

Screen Shot 2018-01-09 at 12.31.38 PM.png

Let me know if that helps.



Hey Brenden, 

I guess that is the problem, I did not purchase an add on from another vendor as the product in the link I listed mentioned that SAML is part of any Atlassian Data Center product. (that is they way I read it at least).  Is this not the case?

Howdy Brian,

You're correct about it being native to the latest version and it's present as a System Add-on:

Screen Shot 2018-01-09 at 1.02.45 PM.png

As of 7.3.x this should be native so I don't believe you need to purchase an add-on at this time. 

I had to install the newest version to verify but here's where I found the configuration:

> System > Security > SAML Authentication

Additionally you can use the "g+g" shortcut option and type in SAML and it will take you to the SAML Configuration page:

Screen Shot 2018-01-09 at 1.00.04 PM.png

Hopefully this helps.



Wonderful, Thank you Branden!

No worries.  I hope that helped you get to the right location and I'll see if I can get our documentation updated as well. 

Thanks for bringing this up.




I Have kind of a similar Problem i have a new Jira Server installed (7.11.2) also The Plugin you suggest is installed by default but there is no Menu Entry for SAML nor does the search deliver a result when i search for SAML. Any Idea what maybe wrong here?

kind Regards


Andy Heinzer Atlassian Team Feb 19, 2019

@Pascal Laier That particular plugin is only available in Jira data center.   Jira Server can't utilize the functions of this particular plugin at this time.   More details on the support of this plugin are in SAML single sign-on for Atlassian Data Center applications.

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