I have Confluence Data Center, and setup was extremely easy for SAML on vesion 6.4.2. I am now in the middle of upgrading Jira DC to 7.5.2, and do not find the option for SAML setup.
Followed this article with no help as there is no SAML Authentication menu under System.
What am i missing?
I installed the SAML Single Sign On for JIRA. add on and did not see the option as described in the knowledge base either, however, if you go to Manage Add-ons you may see a Configuration option there such as in this screenshot:
Let me know if that helps.
You're correct about it being native to the latest version and it's present as a System Add-on:
As of 7.3.x this should be native so I don't believe you need to purchase an add-on at this time.
I had to install the newest version to verify but here's where I found the configuration:
> System > Security > SAML Authentication
Additionally you can use the "g+g" shortcut option and type in SAML and it will take you to the SAML Configuration page:
Hopefully this helps.
I Have kind of a similar Problem i have a new Jira Server installed (7.11.2) also The Plugin you suggest is installed by default but there is no Menu Entry for SAML nor does the search deliver a result when i search for SAML. Any Idea what maybe wrong here?
@Pascal_Laier That particular plugin is only available in Jira data center. Jira Server can't utilize the functions of this particular plugin at this time. More details on the support of this plugin are in SAML single sign-on for Atlassian Data Center applications.
In Jira Data Center you can go to > System > SSO 2.0 Authentication in order to configure this in Jira Data center. This has been updated in the guide https://confluence.atlassian.com/enterprise/saml-single-sign-on-for-atlassian-data-center-applications-857050705.html
I hope this helps.
That page is not Atlassian's SAML plugin that is included with Jira Data Center. Instead it looks like that is a page provide by a different plugin called HelpCenter Corrector.
A Jira Data Center instance should be able to visit the URL /plugins/servlet/authentication-config as an alternative way to reach the Atlassian SAML Configuration page.
Atlernatively, you can try to use the keyboard shortcut of g + g and then search for SSO, you should be able to find that page this way as well provided you are a Jira System Admin.
I have not been able to replicate this problem so far. Tried in both a Jira 8.4.0 and a 7.13.6, I installed that specific plugin (HelpCorrector) to both instances. In both cases I applied a data center license, which always includes the SAML/SSO plugin that is native to Data Center, but neither version seems to have that same behavior you have displayed here.
Furthermore, when I search g + g for 'HelpCorrector' I find that the search result takes me to /plugins/servlet/hc-corrector/config
I am not sure how to account for the behavior you have reported here. It kinda feels like a bug, but until we can actually document the exact steps needed to replicate this, I'm hesitant to actually create a bug ticket for this problem.
You might try to stop Jira, clear out the plugin caches on your Jira nodes to see if this might make a difference here.
This AMA is now closed Hi! I'm Jacob Shepard a Product Marketing Manager on Atlassian’s Enterprise Team. We know that moving to Data Center is no small task. To do so effectively demands extensive ...
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