Hello Community!
We know that many of you have been eagerly awaiting the next Jira Server and Data Center Long Term Support (LTS) releases. We’re excited to announce that Jira Software 9.12 Long Term Support Release and Jira Service Management 5.12 Long Term Support Release are now available!
Jira Software 9.12 and Jira Service Management 5.12 are the final versions that support our server offering. If you have a server license, understand your options for upgrading.
Why choose a Long Term Support release?
Upgrading to a Long Term Support release provides you with continued access to critical security, stability, data integrity and performance fixes for the full two years before this version reaches its end of life. It enables you to move quickly when a high-impact bug fix, or security fix is ported over and released for upgrading.
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What to look forward to in Jira Software 9.12 and Jira Service Management 5.12
Jira Software 9.12 and Jira Service Management 5.12 bring the familiar security and performance advantages typically associated with LTS releases. They also introduce robust functionalities aimed at enhancing the effectiveness of both admins and end-users. Check out the range of new features now available!
Improve productivity with streamlined workflows and automation
These LTS releases include several new benefits to empower admins and end-users to work faster and more efficiently. With features designed to reduce repetitive tasks, self-service more quickly, and cut the clutter that can slow end-users down, Jira Software 9.12 and Jira Service Management 5.12 help teams complete more work, faster. We have also added core accessibility improvements for screen reader and keyboard-only users to ensure that your whole team can do their best work.
Jira Platform (Jira Software + Jira Service Management)
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Search for projects and issue types in custom field contexts (JSW) (JSM)
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Updated Jira automation (JSW) (JSM)
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Comment sorting updates and an improved commenting experience (JSW) (JSM)
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Reorder project shortcuts (JSW) (JSM)
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Single-click to add linked issues to existing issues (JSW) (JSM)
Jira Software
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Jira Service Management
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Easily manage growing instances
These LTS releases also include several features designed to ensure your Jira instance remains performant and easy to manage. With simplified workflows and better visibility, administrators' productivity will improve, enabling them to focus on other activities and give back precious time in their day.
Jira Platform
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In-product diagnostics updates (JSW) (JSM)
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Jira Temporary Directory Cleaner (JSW) (JSM)
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Amazon S3 avatar storage (JSW) (JSM)
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Audit log improvements (JSW) (JSM)
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Improvements to the support zip creation (JSW) (JSM)
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Show or hide empty fields in the issue view (JSW) (JSM)
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New design and enhanced functionality for configuring contexts for custom fields (JSW) (JSM)
Jira Software
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Jira Service Management
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Strengthen security and platform improvements
We know you rely on long-term support releases for improvements to the security and performance of your software. These releases include technical updates to boost Jira performance, strengthen instance stability, and protect your data.
Jira Platform features to help admins strengthen your team’s security posture
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Masking secret keys in your automation rules (JSW) (JSM)
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Project permissions get extended configuration (JSW) (JSM)
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Select issue watchers only from users with access to a project (JSW) (JSM)
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Allowlist in Jira automation enabled by default (JSW) (JSM)
Platform updates to keep you running your best Jira Data Center Instance
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Support for Java 17
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The Backbone library upgraded to the recent versions
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Log4j upgraded to version 2.17.2
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An embedded H2 database upgrade from 1.4.200 to 2.1.x
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JMX blocklist deserialization filter implemented to block fabricated data from getting into your instance through malicious requests.
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The Rich Text gadget substitutes the deprecated Text gadget
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Microsoft Graph API integration for incoming mail (JSW)
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New Guardrails available (JSM)
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Read-only access to Assets information for Confluence users (JSM)
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New settings for Groovy scripts in Assets (JSM)
Planning your upgrade
As a reminder for those of you who are currently on Jira Software 8.20 or Jira Service Management 4.20: the end of life (EOL) for these versions is January 31, 2024.
For the best experience, we encourage you to upgrade as soon as possible. Atlassian will continue to provide assistance if you encounter issues related to upgrading from your EOL version to a supported version.
We understand upgrades can take some planning, so here’s a round-up of resources to help you prepare:
Feel free to share any questions or comments below!
Thank you!
The Jira Product team