Announcing Jira and Confluence DC Guardrails

[#1]

Hey there Data Center community!

@Roman Kolosovskiy @Mauricio Franzoni @Andrzej Kotas here, we’re back to share and discuss an exciting new feature Guardrails. We know that many of you operate large and complex instances, with impressive growth goals. Some of you may be concerned about your data growth and how it might impact your instance performance. We are committed to ensure you can continually meet those goals without performance or reliability degradation for your users.

To try and alleviate such concerns we are introducing product guardrails.

At its core, Guardrails are product-based documentation and strategic recommendations designed to educate and help you avoid reaching a tipping point at which your instance might start to experience performance impacts.

Guardrails will help communicate the expected effects of growing data types, such as comments or issues and provide you with the controls, insight, and capabilities you need to keep data in line.

We do want to caveat that Guardrails are based on real-world experiences with some of our largest customers, but won’t necessarily be representative of every organization’s experience.

Guardrails DO NOT communicate hard or exact limits nor guarantee that performance degradation won’t happen. They educate you when your instance is at a greater risk of performance degradation.

Your product instances may already exceed these thresholds and work without significant issues, to begin with. There is a slew of factors which influence whether you may experience potential performance issues or not, including the interplay between different data types, and site load.

For ease of use, Guardrails were built around 3 main pillars:

• Identification: Give you an easy way to identify specific data dimension
• Understanding: What are the possible outcomes if an instance goes beyond a stated Guardrail
• Mitigation: What are the mitigation of risks if you are approaching or reducing the value

These Guardrails are not only good for large enterprise customers but also for newer customers who are expanding their data footprint quickly. Knowing in advance what the Guardrails are, will allow you to

• scale Atlassian DC Products responsibly
• enhance current governance policies or start building instance governance in your organisation
• and make sure that you are within the thresholds and your instance is operating well!

We’ve identified a first set of data dimensions for Jira and Confluence and you can find them here:

https://confluence.atlassian.com/adminjiraserver/jira-software-guardrails-1141488685.html

https://confluence.atlassian.com/doc/confluence-guardrails-1141488948.html 

So what’s next? You can expect us to keep working hard on the Performance and Scale of Jira and see improvements in the future. We will be sure to keep you up-to-date on any new developments in the area. If you have any comments or feedback about Guardrails, if you find them helpful or not or if you have any suggestions - we would love to hear from you!

Cheers

Roman, Mauricio, Andrzej

New! Bitbucket Guardrails are beginning to release. Stay tuned to the Community for more information.

[Ollie Guan]

This looks cool!

There are more than 30,000 active users every month in the Confluence Data center deployed by my company - Trip.com Group. I want to know what different experiences or improvements will Confluence guardrails bring to confluence administrators and users?

BTW, If you are not free to criticize, then praise is meaningless.

The following cross-domain problem gives us a lot of headaches. We have to create more groups to accommodate users in different domains. Atlassian should not ignore them, it's a torture for users.

Does you have any suggestions for this case?

https://jira.atlassian.com/browse/CONFSERVER-60446

@Andrzej Kotas

@Roman Kolosovskiy 

@Mauricio Franzoni 

Looking forward to your reply, thank you.

[Mauricio Franzoni]

Hi Ollie

I’m Mauricio, from the Confluence DC Product Management team.

Thanks for reaching out and your feedback.

When it comes to your first question “what different experiences or improvements will Confluence guardrails bring to confluence administrators and users?”. As per above, Guardrails are product-based documentation and strategic recommendations designed to educate and help our customers avoid reaching a tipping point at which their instance might start to experience performance impacts. With that in mind, Admins benefit from getting educated and having more visibility on those limits, which should allow them to:

• scale Atlassian DC Products responsibly

• enhance current governance policies or start building instance governance in their organisation

• and make sure their instances are within the thresholds and is operating well!

Users will benefit by having a performant product that allows them to complete tasks in a timely and effective manner (as a result of better governance in how their company is using our products)

We’ll keep working hard to refine these recommendations, so if you have any suggestions we would love tp hear from you!

Regarding your second question - https://jira.atlassian.com/browse/CONFSERVER-60446, someone from our team will be posting an update in the ticket shortly.

Hope that helps!

Mauricio

[Ollie Guan]

TKS @Mauricio Franzoni 

[Ollie Guan]

Frankly, I am disappointed.

A quarter has passed and I have not seen any updates on this ticket https://jira.atlassian.com/browse/CONFSERVER-60446

@Andrzej Kotas

@Roman Kolosovskiy 

@Mauricio Franzoni