crowd is showing http status 404 error while connecting in browser

ramani_chandran
Contributor
July 9, 2018

crowd is showing http status 404 error while connecting in browser, but the services are up and running.Could anyone please sort it out?Crowd error page.JPG

https://drive.google.com/open?id=1bxzMEwMXjQkfvQ70rqOyM3VyIY3HDN0Q

please look into the link for the log file.

5 answers

0 votes
Gaurav
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2018

Hi Ramanichandran,

I am glad to be able to help you. Can you please mark the answer as accepted?

 

Thanks,

Gaurav Agarwal

0 votes
ramani_chandran
Contributor
July 10, 2018

Hi Gaurav,

Thank you so much for your help, application is working fine now.

0 votes
Gaurav
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 9, 2018

Hi Ramanichandran,

I believe you need to verify which user you are using to start Crowd with, if it's root, then I think there should not be any problems, but if it's any other user then just verify the permissions for that directory.

0 votes
ramani_chandran
Contributor
July 9, 2018

thanks gaurav for the reply, the /vha/application-data/atlassian/crowd/ exists. But i think it is not having the necessary permissions

shall i go for changing the permissions from current sudo user to normal user? will that be ok?

0 votes
Gaurav
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 9, 2018

Hi Ramanichandran,

Looking at the startup logs, it appears that either Crowd doesn't have permissions to read and write from directory /vha/application-data/atlassian/crowd/ or this directory doesn't exist.

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