crowd installation error - [net.sf.ehcache.Cache] Unable to set localhost.

Question

I am trying to install crowd on ubuntu server.I am unable to proceed with the installation. I get the following error in Catalina.out 2014-10-29 11:09:50,292 localhost-startStop-1 ERROR [net.sf.ehcache.Cache] Unable to set localhost. This prevents creation of a GUID. Cause was: ubuntu: ubuntu: Name or service not known java.net.UnknownHostException: ubuntu: ubuntu: Name or service not known at java.net.InetAddress.getLocalHost(Unknown Source) at net.sf.ehcache.Cache.(Cache.java:214) at net.sf.ehcache.config.ConfigurationHelper.createCache(ConfigurationHelper.java:296) at net.sf.ehcache.config.ConfigurationHelper.createDefaultCache(ConfigurationHelper.java:219) at net.sf.ehcache.CacheManager.configure(CacheManager.java:762) at net.sf.ehcache.CacheManager.doInit(CacheManager.java:463) at net.sf.ehcache.CacheManager.init(CacheManager.java:392) at net.sf.ehcache.CacheManager.(CacheManager.java:352) at org.springframework.cache.ehcache.EhCacheManagerFactoryBe Do I need to do any modification in any particular file to proceed further?

Niharika Shriva · Answer

Installation is still not resolved. Can we install crowd using installer? If yes why its not listed on crowd download page?
And where do I get the installer?

Wayne Wong · Answer

Hi there,

I would like to suggest you to raise a support ticket at support.atlassian.com together with your crowdInstallationDirectory/logs and crowdHomeDirectory/logs these two logs folder so that we could review those logs file, it will help us to narrow down the search.

Thank you.

Regards,

Wayne Wong