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crowd 3.5.0 and azure fails to synchronize group membership

Torbjörn Richter August 15, 2019


according to this bug report this issue should have been solved

But I still get groups and users synchronized but without group membership.


1 answer

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Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2019

Hello Torbjörn,

Thanks for reaching out about your Crowd and Azure AD sync issues. I want to understand a bit more on how you’re syncing Crowd with Azure AD. When you’re running the sync, is incremental sync enabled? If so, could you possibly disable this and attempt a full sync to see if the groups and/or nested groups are then synced to Crowd?

Further information on this may be found at Configuring a Remote Crowd Directory

If this is the case, this could be due to the way Active Directory tracks changes to groups and nested groups in the sense that it doesn’t change the metadata for “updated” when a nested group is changed. Further information on this may be found at Nested Groups in Crowd.

We look forward to hearing back.

Stephen Sifers

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