Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
There was a problem communicating with the LDAP server: simple bind failed: 192.168.0.13:636; nested exception is javax.naming.CommunicationException: simple bind failed: 192.168.0.13:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative DNS name matching 192.168.0.13 found.]
Taking a random guess at your situation: if you're using LDAPS (accessing LDAP over TLS), the certificate provided by your LDAP server will be verified against the host you're connecting to. Your certificate is probably for a particular domain, but you're connecting to the LDAP server by its IP address. Try connecting to the LDAP server via the domain that the certificate is for instead.
If that doesn't help, please raise a support request and our friendly support team will help you collect information so we can troubleshoot.
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