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connection between ACtive directory -Ldap and Crowd using ssl

Amir Marani
Amir Marani Dec 15, 2014

There was a problem communicating with the LDAP server: simple bind failed: 192.168.0.13:636; nested exception is javax.naming.CommunicationException: simple bind failed: 192.168.0.13:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative DNS name matching 192.168.0.13 found.]

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Caspar Krieger
Caspar Krieger Atlassian Team Dec 15, 2014

Taking a random guess at your situation: if you're using LDAPS (accessing LDAP over TLS), the certificate provided by your LDAP server will be verified against the host you're connecting to. Your certificate is probably for a particular domain, but you're connecting to the LDAP server by its IP address. Try connecting to the LDAP server via the domain that the certificate is for instead.

If that doesn't help, please raise a support request and our friendly support team will help you collect information so we can troubleshoot.

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Molly Bronstein
Molly Bronstein
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

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