Wrong URL in Reset Password

Hi,

we are using domain atlassian.vissim.no for accessing our on-premise Crowd.

Before there was also hades.vissim.no domain in use for some plugins but we have removed those unsused subdomains.

After that Password Reset is not working - in the URL to reset password, there is hades.vissim.no domain.

Where can I check why is crowd using hades.  instead of atlassian.  

 

Thank you

1 answer

1 accepted

2 votes
Accepted answer
Bruno Vincent Community Champion Dec 18, 2017

Hi @IT Vissim

If you're running Crowd 2.x, please change Crowd's base URL in the crowd.properties file as detailed on this page: https://confluence.atlassian.com/crowdkb/change-password-email-have-wrong-base-url-245827274.html

If you're running Crowd 3.x, there's no crowd.properties file anymore so you need to go to Crowd's administration console > General > General Options and change the Base URL.

Hi,

we are running 2.x

In property file there is :

crowd.server.url                        @CROWD@/services/

I don't knw where is defined @CROWD@@

Bruno Vincent Community Champion Dec 18, 2017

That's because you're looking at the wrong crowd.properties file. You're actually looking at etc/crowd.properties instead of the crowd.properties file in your crowd.home directory.

crowd.home directory is defined in 

crowd-webapp/WEB-INF/classes/crowd-init.properties

Make also sure to change or add the crowd.base.url property, not crowd.server.url.

I'll try crowd.base.url 

thank you

That is good point - I've found right crowd.properties and yes there is that wrong URL.

 

Thank you a lot

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

43 views 3 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you