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we are using domain atlassian.vissim.no for accessing our on-premise Crowd.
Before there was also hades.vissim.no domain in use for some plugins but we have removed those unsused subdomains.
After that Password Reset is not working - in the URL to reset password, there is hades.vissim.no domain.
Where can I check why is crowd using hades. instead of atlassian.
Hi @IT Vissim
If you're running Crowd 2.x, please change Crowd's base URL in the crowd.properties file as detailed on this page: https://confluence.atlassian.com/crowdkb/change-password-email-have-wrong-base-url-245827274.html
If you're running Crowd 3.x, there's no crowd.properties file anymore so you need to go to Crowd's administration console > General > General Options and change the Base URL.
That's because you're looking at the wrong crowd.properties file. You're actually looking at etc/crowd.properties instead of the crowd.properties file in your crowd.home directory.
crowd.home directory is defined in
Make also sure to change or add the crowd.base.url property, not crowd.server.url.