Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Where do users go to change their passwords?

We just stood up Crowd and have Jira, Confluence and Bitbucket. If I try to have a user log into crowd they get the bad user/pass and there are no options to do so in their profiles in the other apps. This should be simple. 

If I set the attribute to force change password they once again get bad user/pass.

What am I missing here???

1 answer

1 accepted

1 vote
Answer accepted
Marcin Kempa Atlassian Team Feb 02, 2018

Hi @Gary Spencer

I believe that the reason for this situation is the way Crowd works. Crowd'a console is where users are able to change their passwords and see which applications they have access to. However, Crowd console is treated as an application and as such users needs to be allowed to authenticate there. By default only 'crowd-administrators' are allowed to authenticate to Crowd console, but you can easily change that by navigating to:

Applications > crowd > [Directories & Groups] tab and then select a directory which contains your users. Then in the dialog that appears, provide a name of group(s) which will be allowed to authenticate to Crowd (all users in that group will have that permission). If you do not need to selectively add such permission, you can allow all users to authenticate to Crowd from a directory.

Here is Crowd documentation that provides instructions https://confluence.atlassian.com/crowd/specifying-which-groups-can-access-an-application-25788430.html (I just noted that this particular part is outdated as in the lates version of Crowd the UI of this view was changed. I will report that so it will be fixed soon).

 

I hope that this answers your question, but feel free to post more questions. I am happy to help you!

 

Best Regards,

Marcin Kempa

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

233 views 12 14
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you