Where can I reconfigure the Timed call for search with handler timeout value?

Question

Our logs are filled with a huge number values that are between 1000ms-1150ms and we assume that's because this message is logged only when the duration goes above 1000ms.

```

2015-10-08 18:51:58,865 http-bio-8095-exec-958 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1073ms
2015-10-08 18:51:59,923 http-bio-8095-exec-958 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1057ms
2015-10-08 18:52:00,557 http-bio-8095-exec-849 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1069ms
2015-10-08 18:52:00,654 http-bio-8095-exec-912 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1078ms
2015-10-08 18:52:01,699 http-bio-8095-exec-844 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1432ms
2015-10-08 18:52:02,031 http-bio-8095-exec-912 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1369ms
2015-10-08 18:52:02,497 http-bio-8095-exec-755 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1372ms
2015-10-08 18:52:02,783 http-bio-8095-exec-844 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1083ms
2015-10-08 18:52:03,124 http-bio-8095-exec-912 INFO [crowd.directory.ldap.SpringLdapTemplateWrapper] Timed call for search with handler on dc=citrite,dc=net took 1092ms

```

Also please note that this is the fastest DC from a forest of 38! The root cause is related to the way crowd queries are performed.

Tayyab Bashir · Answer

Hi,

I am using JIRA Server 7.2.6, and I have an open LDAP directory.
I am using a similar issue.
My issue is that the directory auto syncs after 1 hour and it takes about 50 minutes to sync in total .
So basically it is syncing all the time. And the entires for syncronisation of the groups is always coming in the logs.

Did you find anything related to this?  How to increase the lookup time or how to stop the entries from popping in the logs?

William Ing · Answer

This, ignored, bug may be related to this issue https://jira.atlassian.com/browse/CWD-4179