We are not able to update user details from Crowd to open LDAP server

We are trying to connect our open LDAP server with the Crowd application. We are using Crowd directory connector for connecting open LDAP to the Crowd server. In directory connector configuration, if we use open LDAP default inetOrgPerson object class then we are able to do all types of user operations (add user, delete user, password change & update user details etc.) from Crowd.

But if we use (in directory connector configuration) open LDAP custom jiraPerson object class (defined in LDAP schema) then we are not able to update user details (changing firstname/lastname/email etc) from Crowd. However we are able to do add user, delete user & password change operations from Crowd.

Please let me know, why we are not able to update user details (with custom object Class) from Crowd.

Crowd Version: 2.4.2

OpenLDAP Version: 2.3.42

1 answer

1 accepted

Accepted Answer
0 votes

Hey Gavad,

I guess it's best that I post the improvement request and the bug here so that other users can benefit from it as well: https://jira.atlassian.com/browse/CWD-2892 and https://jira.atlassian.com/browse/CWD-2888



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 27, 2018 in Crowd

The Crowd team is looking for feedback on Server & Data Center customers' identity strategies!

Do you own more than one Server or Data Center product? Do you have challenges provisioning users across your Atlassian products? Are you spending a lot of time integrating each Atlassian product wit...

1,512 views 6 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you