Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

We are not able to update user details from Crowd to open LDAP server

We are trying to connect our open LDAP server with the Crowd application. We are using Crowd directory connector for connecting open LDAP to the Crowd server. In directory connector configuration, if we use open LDAP default inetOrgPerson object class then we are able to do all types of user operations (add user, delete user, password change & update user details etc.) from Crowd.

But if we use (in directory connector configuration) open LDAP custom jiraPerson object class (defined in LDAP schema) then we are not able to update user details (changing firstname/lastname/email etc) from Crowd. However we are able to do add user, delete user & password change operations from Crowd.

Please let me know, why we are not able to update user details (with custom object Class) from Crowd.

Crowd Version: 2.4.2

OpenLDAP Version: 2.3.42

1 answer

1 accepted

0 votes
Answer accepted

Hey Gavad,

I guess it's best that I post the improvement request and the bug here so that other users can benefit from it as well: and



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

264 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you