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User Lifecycle, Anonymisation and GDPR

Bastian Stehmann
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 10, 2023

Hi,

We are currently working on our user Lifecycle. 

We are currently using Crowd as user management and Jira and Confluence. 

I know that Jira and Confluence supports anonymization, but Crowd does not. Are there any best practices to comply with GDPR in regards to users that are not needed anymore.

A first idea is to anonymize in Crowd manually, then use the anonymization function in each other application. 

Do you have other/better ideas?

1 answer

1 vote
Craig Castle-Mead
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 15, 2023

Hey @Bastian Stehmann 

I'm not aware of any GDPR functionality in Crowd (native or on the marketplace). https://confluence.atlassian.com/gdpr/crowd-right-to-erasure-949761091.html does have some information on where PII may be stored in the database - even if you anonymise the user entry itself.

 

CCM

Bastian Stehmann
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 25, 2023

Hi Craig,

 

Thanks a lot. This is helpful, but still looking for a solution with the combination of tools. 

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