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Update Crowd License

Van Le1
Van Le Oct 08, 2012

Hi all,

I'm using Crowd trial and it was expired. I tried to get new evaluation license and updated it. Then it caused Crowd not to start up ( get timeout error/ ....).

Now, i've got Crowd developer license.

How would I update this license without login to Admin console?

I'd appreciate your help.

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Rodrigo Girardi Adami
Rodrigo Girardi Adami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 12, 2012

Hi Van,

That's strange. Usually changing to evaluation license should work to get the instance back online when it get's expired or with the number of users exceeded.

Try to create another evaluation license and if the issue persists, I believe the best would be to open a ticket for support.atlassian.com so we can investigate this behavior.

Hope that helps!

Rodrigo

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