Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Understanding Crowd Alias settings in JIRA

I am trying to integrate a longstanding JIRA installation with Crowd and our corporate AD. I can login to jira using my corporate login via Crowd and my "old" JIRA login.

I setup aliasing in Crowd and understand that I still have to use my old username (right?), but I expected to use my AD password?

Could someone explain exactly how this should work. Do I use my old JIRA username when logging into JIRA with my AD password ?

(I still have the JIRA authenticator enabled but second in the hiearchy).

Thanks,

Dylan

1 answer

1 accepted

0 votes
Answer accepted

Hmm, that's not quite my take on the recommended use of aliasing. I beleive aliasing is more intended for cases where several apps are using crowd but all have slightly different IDs (i,e. confluence vs jira). In your case you are migrating the entire user population from internal management to extenrla management.

  1. Ignoring your "old" id, get jira configured to use crowd as a directory within Jira, and authenticating using both the new username and new passowrd (both from AD)
  2. Deactivate all the non-AD accounts (not removeing them!) http://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+JIRA#IntegratingCrowdwithAtlassianJIRA-KnownLimitations
  3. Use the JQL to have users migrate any previously owned or created tickets to their new username via the batch updater.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Opsgenie

Opsgenie and Amazon team up to launch new DevOps Guru integration - now available!

We’re proud to announce that our integration with Amazon DevOps Guru is now live. The Amazon and Opsgenie product teams have worked together to build a deep integration between Opsgenie and the new...

283 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you