Understanding Crowd Alias settings in JIRA

I am trying to integrate a longstanding JIRA installation with Crowd and our corporate AD. I can login to jira using my corporate login via Crowd and my "old" JIRA login.

I setup aliasing in Crowd and understand that I still have to use my old username (right?), but I expected to use my AD password?

Could someone explain exactly how this should work. Do I use my old JIRA username when logging into JIRA with my AD password ?

(I still have the JIRA authenticator enabled but second in the hiearchy).

Thanks,

Dylan

1 answer

1 accepted

Hmm, that's not quite my take on the recommended use of aliasing. I beleive aliasing is more intended for cases where several apps are using crowd but all have slightly different IDs (i,e. confluence vs jira). In your case you are migrating the entire user population from internal management to extenrla management.

  1. Ignoring your "old" id, get jira configured to use crowd as a directory within Jira, and authenticating using both the new username and new passowrd (both from AD)
  2. Deactivate all the non-AD accounts (not removeing them!) http://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+JIRA#IntegratingCrowdwithAtlassianJIRA-KnownLimitations
  3. Use the JQL to have users migrate any previously owned or created tickets to their new username via the batch updater.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Feb 27, 2018 in Crowd

The Crowd team is looking for feedback on Server & Data Center customers' identity strategies!

Do you own more than one Server or Data Center product? Do you have challenges provisioning users across your Atlassian products? Are you spending a lot of time integrating each Atlassian product wit...

1,169 views 6 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you